It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Check-in/Check-out
• Check-in: 2 p.m.
• Check-out: 12 a.m 
• Early check-in upon availability 
• Late check-out till 6 p.m. 50% of the room rate will be applicable, after 6 p.m. full night charge will be applicable.
• Minimum Age to Register: 18


Cancellation policy
• Cancellations at our hotel must be made 24 hours prior to the date of arrival. In case of late cancelation or non-show first night will be charged as a penalty.

Accepted Payment Options
• Master Card
• Visa
• American Express
We accept payments only in Armenian drams


Pet Policy
• Pets allowed upon request 
• Contact hotel for details and fees

Visitors
• Please, use the lobby or dining areas to meet with visitors
• In room visitors will be requested for ID or passport


Child Policy
• Baby cot is complimentary
• Children 0-5 years old can share their parents room on complimentary basic
• Children 6-11 years old can share their parents room with 50% discount


Hotel parking
• Complimentary for our guests

Food Policy

• Food and Alcoholic beverages are not allowed to be brought into the hotel for 
hygiene and quality control issues. Any  food  founded  in the room will be 
removed immediately.

Hotel’s items

It’s forbidden to damage any hotel’s item. In case of the damage: the value of the item will be debited from the guest